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Ticketing/Reservation Agent at Discovery Travel & Tours Limited

Discovery Travel & Tours Limited is a leader in the Aviation Industry and Travel Management geared towards providing Professional, Excellent, High quality customer-focused services through Technology and Integrity while being Innovative at our solutions. We have the ability to administer a Company-wide travel policy with exceptional data management capability. The company has in place a team that boasts of integrity arising from different fields and backgrounds

We are recruiting to fill the position below:

Job Title: Ticketing/Reservation Agent

Location:
 Rivers

Responsibilities

  • Profound knowledge of all IATA ticketing regulations
  • Handle deposits and payments for bookings.
  • Sell Services and Product like Hotels and cruises package deals; car rental facilities sell additional insurance packages and car upgrades; and airlines sell seats with additional legroom and services etc
  • Evaluating, Booking, Ticketing, Refunds, etc.
  • Stay within the client’s budget
  • Review visas and other travel necessities.
  • Resolve issues and emergencies

Qualifications and Experience

  • HND / B.Sc in any field.
  • 2 years of working experience in airline ticketing.
  • Customer service skills required
  • Must know how to issue tickets with either Amadeus and Galileo software.
  • Excellent written and verbal communication skills.
  • Superb interpersonal skills, including the ability to quickly build rapport with customers.
  • Competency in Microsoft applications including Word, Excel.

Application Closing Date
31st October 2019.

How to Apply
Interested and qualified candidates should send their Applications and CV to: careersng@discoverytip.net with the “Job title”as the subject of the email.

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